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The Compass dashboard does NOT provide a comprehensive assessment your supply chain performance.
It is a high-level, rapid diagnostic to help you learn about building integrated public health supply chains.
Explore options for a more in-depth evaluation.
Results Dashboard
Health Supply Chain Sample Report
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This dashboard displays the results of your diagnostic exercise. Based on your answers, your supply chain and each of its individual areas have been assigned a maturity phase: ad hoc, organized, or integrated. This dashboard provides you with activity-based interventions and resources, by supply chain area and phase, specifically selected to facilitate the maturation of your supply chain. |
Roll over each integration phase for a definition.
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Your supply chain overall is in the organized phase.
This means standardized supply chain tools are defined and implemented, including LMIS; roles and procedures for basic logistics functions are clarified; and financial and human resources are mobilized to operate the system.
Click on the plus signs to display area results, or click Show All to display all results.
Strategic Planning & Performance Management
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Strategic Planning & Performance Management is in the organized phase, which means that processes have been defined and implemented but they are not yet consistently available at all necessary locations, nor do they inform the activities of all key supply chain partners. |
To improve your supply chain and move it from the organized to the integrated phase, consider using these interventions:
Consider using these resources to help you implement the suggested interventions:
Guide Supply Chain Growth via a Strategy
Guide Supply Chain Growth via a Strategy
- Conduct supply chain system assessment to determine areas for strengthening
- Engage all key stakeholders to identify and prioritize key supply chain challenges
Monitor Strategy with KPIs
Monitor Strategy with KPIs
- Train relevant staff on tracking and use of cost and other supply chain metrics tools to monitor and improve performance
Optimize Network Structure and Business Processes
Optimize Network Structure and Business Processes
- Collect and analyze logistics data
- Use collected data to inform network optimization analysis
- Continuously advocate among supply chain partners for use of network analysis to routinely optimize network structure
Secure Sufficient Supply Chain Budget
Secure Sufficient Supply Chain Budget
- Assess and identify operational barriers to securing adequate financing and implementing incentives to improve supply chain performance
- Develop tools to calculate return on investment and cost-benefit analysis to optimize costs and understand benefits of supply chain investments
- Continuously advocate for sufficient funding for supply chain functions and the health and economic benefits of these investments
- Estimating the Global In-Country Supply Chain Costs of Meeting the MDGs by 2015
- Technical brief: Commercial Sector Performance-based Financing Offers Lessons for Public Health Supply Chains in Developing Countries
- Technical update: Performance-based Financing: Examples from Public Health Supply Chains in Developing Countries
- Follow the Money: Tracking Contraceptive Finances
Build Supply Chain Coordinating Body
Build Supply Chain Coordinating Body
- Evaluate effectiveness of coordinating body
- Routinely review coordinating body terms of reference, role, responsibilities, and span of authority
- Reevaluate organizational and operating structure to determine obstacles to facilitating availability and access
- Respond to obstacles as identified
- Confirm or update roles, responsibilities, and span of authority with decisionmakers as appropriate
- Provide training and/or coaching, as needed
Utilize Costing Data to Guide Design Decision-Making
Utilize Costing Data to Guide Design Decision-Making
- Empower management staff to routinely review costs and the effect of strengthening efforts on system efficiency and performance
- Calculate return on investment and optimize resources based on cost and cost-benefit analysis
Manage Outside Vendor and Logistics Service Providers
Manage Outside Vendor and Logistics Service Providers
- Monitor and evaluate implementation of the outsourcing plan
- Develop monitoring plan to evaluate and incentivize vendor performance
- Private Sector Role in Health Supply Chains: Review of the Role and Potential for Private Sector Engagement in Developing Country Health Supply Chains (Dahlberg and MIT Zaragoza Paper)
- Emerging Trends in Supply Chain Management: Outsourcing Public Health Logistics in Developing Countries
Management Information Systems
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Management Information Systems is in the integrated phase, which means that processes have been defined and implemented and are consistently available at all necessary locations, inform the activities of all key supply chain partners, and are routinely reviewed for continuous improvement. |
To sustain the integrated phase, consider using these interventions:
Consider using these resources to help you implement the suggested interventions:
Manage Data with Best-in-Class Tools
Manage Data with Best-in-Class Tools
- Integrate logistics management information systems (LMIS) into other business processes (e.g., human resources financial, sales)
- Build interface that supports other donors’ data
Report Complete, Timely, and Accurate Data
Report Complete, Timely, and Accurate Data
- Develop interface where all data from all supply chain programs are in one place
- Review and update tools for data collection and reporting for ordering and resupply and feedback
- Review and update format for displaying and utilizing data for decisionmaking
Monitor LMIS with KPIs
Monitor LMIS with KPIs
- Routinely review KPIs
Utilize LMIS Data for Decisionmaking
Utilize LMIS Data for Decisionmaking
- Review and update process for using data to inform decisionmaking
Human Resources
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Human Resources is in the organized phase, which means that processes have been defined and implemented but they are not yet consistently available at all necessary locations, nor do they inform the activities of all key supply chain partners. |
To improve your supply chain and move it from the organized to the integrated phase, consider using these interventions:
Consider using these resources to help you implement the suggested interventions:
Build Supply Chain Leadership
Build Supply Chain Leadership
- Assess organizational and operating structure to determine obstacles to authority
- Confirm or update roles, responsibilities, and span of authority with managing authority as appropriate
- Provide training and/or leadership coaching, as needed
Develop Centralized Supply Chain Management Entity
Develop Centralized Supply Chain Management Entity
- Assess organizational and operating structure to determine obstacles to oversight for supply chain operations
- Confirm or update organizational structure (e.g., mandate, roles, responsibilities, and span of authority) with decisionmakers as appropriate
- Logistics Management Units: What, Why, and How of Central Commodity Supply Chain Management
- Guidelines for Assessing the Management and Organizational Capacity of National Malaria Control Programs, Health Systems 20/20
- Functional Job Analysis: Guidelines for Task Analysis and Job Design, CapacityPlus
- Addressing the Health Workforce Crisis: a Toolkit for Health Professional Advocates, CapacityPlus
- McKinsey Organizational Health Index
- Organizational Design Forum
- Organizational Design Resource Page, Harvard Business ReviewCenter for Organizational Design
Train Skilled Supply Chain Workers
Train Skilled Supply Chain Workers
- Confirm competency requirements by role to training
- Identify competency gaps in staff; map to training
- Map competency gaps in staff and training requirements to performance management
- Confirm and expand training plan by role and administration process to all workers and levels
Build Supply Chain Worker Performance
Build Supply Chain Worker Performance
- Confirm competency requirements by role and performance expectations
- Identify competency gaps in staff; map to training
- Map competency gaps in staff and performance management requirements to training
- Confirm and expand performance management plan by role and administration process to all actors and levels
Incentivize Supply Chain Workers
Incentivize Supply Chain Workers
- Evaluate effectiveness of incentives (financial or non-financial) for supply chain roles by level and function
- Develop advocacy messages and present to key decisionmakers to illustrate benefits of fully funding incentive program
- Performance-Based Financing: Examples from Public Health Supply Chains in Developing Countries
- Commercial Sector Performance-based Financing Offers Lessons for Public Health Supply Chains in Developing Countries
- Options Guide: Performance-Based Incentives to Strengthen Public Health Supply Chains--Version 1
- Inventory of Performance-based Incentive Schemes
- Blog Post: Four Performance-based Financing Lessons Public Health Supply Chain Managers Can Learn from the Commercial Sector
Staff Supply Chain Roles
Staff Supply Chain Roles
- Evaluate effectiveness of workforce plan
- Routinely review workforce plan
Forecasting and Supply Planning
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Forecasting and Supply Planning is in the ad hoc phase, which means that processes have not been defined and implemented. |
To improve your supply chain and move it from the ad hoc to the organized phase, consider using these interventions:
Consider using these resources to help you implement the suggested interventions:
Build Forecasting and Supply Planning Management Processes
Build Forecasting and Supply Planning Management Processes
- Train all relevant staff in processes and tool use
Monitor Forecasting and Procurement with KPIs
Monitor Forecasting and Procurement with KPIs
- Identify relevant metrics and develop basic tools for performance monitoring
- Include cost monitoring metrics within performance monitoring tools
Utilize Multi-year Commodity Forecasts for Planning
Utilize Multi-year Commodity Forecasts for Planning
- Institute forecasting and supply planning to occur regularly with periodic updates
- Conduct advocacy efforts to introduce commodity budget line into government budget
- Share quantification results with appropriate planning and coordination committees, policymakers, and funding agents
Improve Forecasting, Supply Planning, and Resupply Decisionmaking
Improve Forecasting, Supply Planning, and Resupply Decisionmaking
- Institute forecasting and supply planning to occur regularly with periodic updates
Update Forecasts and Supply Plans Regularly
Update Forecasts and Supply Plans Regularly
- Institute supply planning to occur semi-annually or quarterly in conjunction with quantification update
Product Selection and Procurement
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Product Selection and Procurement is in the integrated phase, which means that processes have been defined and implemented and are consistently available at all necessary locations, inform the activities of all key supply chain partners, and are routinely reviewed for continuous improvement. |
To sustain the integrated phase, consider using these interventions:
Consider using these resources to help you implement the suggested interventions:
Build Sourcing and Procurement Processes
Build Sourcing and Procurement Processes
- Empower management and procurement staff to routinely review and improve procurement processes and tools, and update standard operating procedures, if needed
Monitor Procurement Performance with KPIs
Monitor Procurement Performance with KPIs
- Continuously review key performance indicators to ensure supply chain strategy is rectifying supply chain challenges
- Routinely review cost metrics and optimize cost efficiency
- Procurement Performance Indicators Guide—Using Procurement Performance Indicators to Strengthen the Procurement Process for Public Health Commodities
- Procurement Performance Indicators Dashboard
- Key Performance Indicators Strengthen Procurement in Latin America
- Pharmaceutical Indicators - Version 1.0 - PAHO/WHO
Drive Coordination and Decisionmaking with Product List Managed by Committee
Drive Coordination and Decisionmaking with Product List Managed by Committee
- Convene regularly scheduled meetings of the committee to carry out activities according to the terms of reference
- Routinely review and update list of recognized, registered products according to national disease profile
Institute Quality Control Measures
Institute Quality Control Measures
- Assess quality control measures
- Resolve policy and operational barriers to adequate quality control
Use Internationally Recognized Specifications for Product Lines
Use Internationally Recognized Specifications for Product Lines
- Review all technical specifications to ensure they are adequate and streamlined
- Review the list of recognized, registered products to identify new or special products for which specifications need to be developed
- WHO Specifications for Pharmaceutical Preparations
- World Bank: Section VII. Technical Specifications
Plan Procurements Long-term and Use Flexible Procurement Mechanisms
Plan Procurements Long-term and Use Flexible Procurement Mechanisms
- Continuously monitor procurement performance and environment to ensure efficient use of resources, and that regulatory and policy environment is supporting optimized procurement for all essential health products
- Health Systems Assessment Approach: A How-To Manual: CHAPTER 10: PHARMACEUTICAL MANAGEMENT MODULE (HS 2020)
- Procurement Capacity Toolkit: Tools and Resources for Procurement of Reproductive Health Supplies, Version 2
- Lessons from Latin America and Caribbean for Improving Contraceptive Procurement
- Improving Contraceptive Procurement by Building a South-to-South Exchange Network in the Latin America and Caribbean Region
Warehousing and Inventory Management
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Warehousing and Inventory Management is in the organized phase, which means that processes have been defined and implemented but they are not yet consistently available at all necessary locations, nor do they inform the activities of all key supply chain partners. |
To improve your supply chain and move it from the organized to the integrated phase, consider using these interventions:
Consider using these resources to help you implement the suggested interventions:
Manage Warehouse and Inventory Management with IT Tools
Manage Warehouse and Inventory Management with IT Tools
- Design manual or electronic inventory management tools (records ,reports)
Monitor Warehousing and Inventory Control with KPIs
Monitor Warehousing and Inventory Control with KPIs
- Train relevant staff on tracking and use of cost and other supply chain metrics tools to monitor and improve performance
Manage Warehouse Storage According to WHO Standards
Manage Warehouse Storage According to WHO Standards
- Develop and periodically review capacity requirements
- Consider private service provider options for national and regional storage
- Optimize warehousing and distribution network
- Guidelines for the Proper Storage of Health Commodities (wall chart, 24" x 36")
- Guidelines for the Storage of Essentials Medicines and Other Health Commodities
- The Logistics Handbook
- Guidelines for Warehousing Health Commodities
- Emerging Trends in Supply Chain Management: Outsourcing Public Health Logistics in Developing Countries
- Kenya: 2020 Supply Chain Modeling
Manage Facility Storage According to WHO Standards
Manage Facility Storage According to WHO Standards
- Routinely review and update processes
Transportation
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Transportation is in the ad hoc phase, which means that processes have not been defined and implemented. |
To improve your supply chain and move it from the ad hoc to the organized phase, consider using these interventions:
Consider using these resources to help you implement the suggested interventions:
Manage Transportation with IT Tools
Manage Transportation with IT Tools
- Design manual or electronic transportation management tools (records ,reports)
Monitor Transportation with KPIs
Monitor Transportation with KPIs
- Train relevant staff on tracking and use of cost and other supply chain metrics tools to monitor and improve performance
Meet Deliveries through Fleet Management
Meet Deliveries through Fleet Management
- Develop basic distribution design
Build Adequate Fleet Capacity and Record Keeping
Build Adequate Fleet Capacity and Record Keeping
- Conduct cost/benefit analysis to identify best use of resources for fleet management
» Access more resources for integrating your supply chain
Why are public health supply chains important?
Watch this three-minute animated video that describes the importance of adapting supply chain integration commercial approaches for public health to make sure life saving health products get to the people who need them.
"Much of the [world's] burden of disease can be prevented or cured with known, affordable technologies. The problem is getting drugs, vaccines, information and other forms of prevention, care or treatment—on time, reliably, in sufficient quantity and at reasonable cost—to those who need them."
— World Health Organization