Area 1 of 7: Strategic Planning & Performance Management

Click on each question tab to complete this section. For each question, select the description that best describes your supply chain:

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A supply chain strategy provides a long-term vision of total supply chain design, oversight, and performance and guides strengthening initiatives for all targeted commodities including those requiring cold chain.
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Key performance indicators (KPIs) are used to monitor, communicate, and improve supply chain performance
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Network structure and business processes are defined and optimized and periodically reviewed to respond to changing demand.
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Sufficient budget for supply chain strengthening activities (e.g., human resources, capacity building, information systems) is determined, allocated and effectively disbursed and expended.
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A coordinating body, including key actors across sectors (e.g. donors, MOH, NGOs, commercial partners), can support coordinated efforts to improve product availability and respond effectively to supply chain challenges.
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Operational supply chain costs are collected and costing data are used to manage resources and inform design.
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The performance of vendors who provide products and/or services is actively and consistently managed.
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A customer-centered approach increases availability of health products in all sectors (public, commercial, and non-governmental organizations (NGOs))